Privacy Policy

Effective Date: February 15, 2025

Cyber Elite Academy ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.cybereliteacademy.com), enroll in our courses, or interact with our services. This policy complies with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

By using our services, you agree to the terms outlined in this policy. If you do not agree with this policy, please refrain from using our services.

1. Information We Collect

We collect and process the following types of information:

a. Personal Information

• Personal Information: Full name, email address, phone number, and mailing address.
• Demographic Information: Date of birth, gender, and educational background (if required for course enrollment or certification).
• Payment Information: Credit card details, billing address, and transaction history (processed securely via third-party payment processors).
• Government-Issued Identification: For certification purposes, where required.

b. Personal Information

• Device and Usage Data: : IP address, browser type, operating system, device information, pages visited, time spent on the site, and clickstream data.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience and analyze website traffic.

c. Other Information

• User-Generated Content: : Information provided during surveys, feedback forms, or customer support interactions.
• Academic Records: We Records of your participation in courses, assessments, and certifications.

2. How We Use Your Information

We use your information for the following purposes:

To provide, operate, maintain, and improve our services.

To process enrollments, payments, and certifications.

To communicate with you regarding course updates, promotions, administrative matters, and customer service inquiries.

To personalize your learning experience and recommend relevant courses.

To analyze usage trends and improve our website and services.

To comply with legal obligations and protect our rights.

3. Legal Basis for Processing (GDPR Compliance)

Under the GDPR, we rely on the following legal bases for processing your personal information:

Performance of a Contract: To fulfill our obligations to you when you enroll in our courses or use our services.

Consent: When you provide explicit consent for specific purposes, such as marketing communications.

Legitimate Interests: To improve our services, prevent fraud, and ensure the security of our website.

Legal Obligations: To comply with applicable laws and regulations.

4. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

a. Service Providers

With trusted third-party vendors and service providers who assist in delivering our services, such as payment processors, email marketing platforms, and hosting providers

b. Instructors and Mentors

To facilitate your learning experience and provide course-related support.

c. Legal Obligations

To comply with applicable laws, regulations, or legal processes.

d. Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.

e. With Your Consent

For any other purpose disclosed to you at the time of collection.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. The retention period depends on:

The duration of your relationship with us.

Legal, regulatory, tax, accounting, or reporting obligations.

The necessity to maintain records for security or fraud prevention.

6. Your Rights and Choices

a. GDPR Rights (For EU Residents)

You have the right to:

Access: Request a copy of your personal data.

Rectification: Correct inaccurate or incomplete information.

Erasure: Request deletion of your data (subject to legal requirements)

Restriction: Request restriction of processing under certain conditions.

Data Portability: Receive your data in a structured, commonly used format.

Objection: Object to processing based on legitimate interests or direct marketing.

b. CCPA Rights (For California Residents)

You have the right to:

Know: Request details about the personal information we collect, use, and disclose.

Delete: Request deletion of your personal information (subject to exceptions).

Opt-Out: Opt-out of data sharing for targeted advertising.

Non-Discrimination: Receive equal service and pricing, even if you exercise your privacy rights.

To exercise these rights, contact us at [email protected]. We may require verification of your identity before processing your request.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance your browsing experience.

Analyze website traffic and usage patterns.

Remember user preferences and deliver personalized content.

You can manage your cookie preferences through your browser settings or opt out using industry tools such as:

Google Analytics Opt-Out Browser Add-On

Network Advertising Initiative (NAI)

Disabling cookies may affect the functionality of the Website.

8. International Data Transfers

If you are accessing our services from outside the United States, your data may be transferred to and processed in countries with different data protection laws. We implement Standard Contractual Clauses (SCCs) or ensure transfers comply with applicable laws.

9. Children's Privacy

Our services are intended for individuals aged 13 and older. Certain features may be restricted to users18 and older . If we discover that a child under 13 has provided personal data, we will take steps to delete it. Contact us at [email protected] for concerns.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Cyber Elite Academy
Email: [email protected]

For GDPR-related inquiries, you may also contact our Data Protection Officer (DPO) at [email protected]